Conveniently Exchange Rs 2,000 Notes for Amazon Pay Balance
In response to the recent government announcement regarding the withdrawal of Rs 2,000 currency notes, Amazon India has introduced a new service called ‘Cash Load at Doorstep.’ This service allows Indian citizens to exchange their Rs 2,000 notes with Amazon delivery partners in return for a top-up of their Amazon Pay balance. With this innovative solution, users can easily convert their high-value notes into digital currency, eliminating the hassle of exchanging them at the bank.
How Amazon Pay’s ‘Cash Load at Doorstep’ Service Works

Amazon Pay’s ‘Cash Load at Doorstep’ service is designed to provide a convenient and secure method for users to exchange their Rs 2,000 notes. To avail this service, customers who have completed their KYC (Know Your Customer) process can hand over additional cash or leftover change to the delivery agent during a cash-on-delivery order. It’s worth noting that customers can deposit cash of up to Rs 50,000 per month, including Rs 2,000 denomination notes.
Advertisment
Step-by-Step Guide to Topping Up Your Amazon Pay Balance

To exchange your Rs 2,000 notes for Amazon Pay balance, follow these simple steps:
- Complete Video KYC on the Amazon App: Start by completing the video KYC process on the Amazon app. This step typically takes around 5-10 minutes and ensures the security and authenticity of your account.
- Hand Over the Currency Notes to the Delivery Agent: During your next cash-on-delivery order, simply hand over your Rs 2,000 notes to the Amazon delivery agent. They will collect the cash and facilitate the top-up of your Amazon Pay balance.
- Updated Balance Reflects in Your Amazon Pay Account: After handing over the notes, your Amazon Pay balance will be updated shortly. This means you can enjoy the convenience of digital transactions with the converted amount.
Advertisment
Unlock the Benefits of Amazon Pay Balance

Once your Amazon Pay balance is updated, you can unlock a range of benefits and payment options. Create a UPI handle on your balance account to make payments to anyone, anywhere. Whether you need to scan and pay with a QR code in physical stores, send money to a phone number or individual, or make online purchases, you can conveniently use your Amazon Pay balance.